AI & Agents

Research on AI adoption, agents, governance, trust, value, and the categories being reshaped by AI.

18 reports

Cross-industry · G2 Research

AI Adoption Gets Practical: Value, Readiness, and Scale

How 266 enterprise practitioners are advancing AI beyond pilots, revealing a market where most organizations have reached practical deployment but readiness gaps and measurement discipline now determine who scales further.

Read Report · 17 min

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G2 ResearchPublished Aug 3, 2026Cross-industry20 min read

AI At Work: Adoption, Friction, and Workforce Redesign

This research examines how organizations are moving from AI experimentation into practical workforce adoption, with a focus on where AI is being used, what is slowing broader deployment, and how leaders are adapting roles, hiring, and management expectations in response. The topic matters because AI is no longer just a technology decision; it is becoming an operating model and workforce design question, shaping how work gets done, what skills are valued, and how companies balance productivity gains with governance, trust, and human judgment.

G2 ResearchPublished Aug 3, 2026Cross-industry19 min read

Bounded Autonomy: How Enterprises Are Scaling AI

How 303 enterprise leaders are scaling AI without ceding control: 93% have hit real automation failure modes, 54% name risk and liability as their top constraint, 77% keep sensitive work assistive-only with human approval, and 79% are actively preparing infrastructure for agentic workflows.

G2 × TaniumPublished Jun 15, 2026Cross-industry15 min read

AI that acts: What IT and security teams are buying, and what it takes to trust it

G2 interviewed 118 IT and security leaders to understand how teams are using AI, what they are buying, and what they require before AI can act. The findings show a market moving from AI that answers to AI that acts, but only on unified data, within governed guardrails, and with proof buyers can audit.

G2 × AdobePublished Jun 15, 2026Retail/eCommerce15 min read

Transforming Enterprise eCommerce: Strategies for AI Adoption, Personalization, and Platform Modernization

G2 engaged with 100 industry experts to understand how enterprise commerce brands are rethinking platforms, personalization, and customer experience. This research reveals six key findings and five strategic themes shaping modern commerce.

G2 ResearchPublished Jun 15, 2026Cross-industry13 min read

Guardrails, Not Rejection: How People Really See AI

How 121 business professionals are navigating AI adoption and governance, revealing a dominant position that favors progress with guardrails rather than rejection, where human authority remains non-negotiable.

G2 ResearchPublished Jun 15, 2026Cross-industry19 min read

AI Speeds Discovery, But Trust Still Decides

How 335 B2B professionals are navigating AI-assisted vendor research, revealing a buying process where AI accelerates early discovery and content triage but human verification and direct negotiation still govern final decisions.

G2 ResearchPublished Jun 12, 2026Technology/SaaS17 min read

AI Roadmaps Under Pressure: Speed, Tradeoffs, and Control

How 246 product and engineering leaders are navigating AI-driven roadmap pressure, revealing teams that see AI as increasingly non-negotiable but favor speed over ownership and envision AI as invisible infrastructure.

G2 ResearchPublished Jun 11, 2026Cross-industry18 min read

Beyond Adoption: The AI Integration Ceiling

How 293 business professionals are navigating the gap between AI adoption and strategic integration, revealing widespread tactical use but persistent barriers in security, skills, and outcome measurement that prevent deeper embedding.

G2 ResearchPublished Jun 11, 2026Cross-industry18 min read

AI Pricing After the Hype

How 350 business professionals are navigating AI pricing and procurement decisions, revealing a market where buyers expect AI as baseline functionality, apply traditional cost discipline to premiums, and treat AI spend as routine operational expense.

G2 ResearchPublished Jun 11, 2026Cross-industry13 min read

AI At Work: Delegation, Oversight, And Human Judgment

How 121 business professionals are navigating AI's role in their daily work, revealing clear boundaries between tasks they readily delegate and those where human judgment and oversight remain essential.

G2 ResearchPublished Jun 3, 2026Cross-industry12 min read

Conditional Trust: The Public Blueprint for Acceptable AI

How 92 business professionals are navigating AI acceptance and trust, revealing pragmatic attitudes but clear conditions around consent, human oversight, and shared responsibility for managing workforce disruption.

G2 ResearchPublished Jun 3, 2026Cross-industry13 min read

AI At Work: Faster Output, Human Control

How 104 business professionals are using AI in everyday knowledge work, revealing a pattern where AI accelerates output but human verification, workflow control, and cognitive load management remain central.

G2 ResearchPublished May 29, 2026Cross-industry18 min read

AI Adoption Under Control: Opportunity, Governance, and Drag

How 249 enterprise leaders are balancing AI opportunity with governance, revealing organizations that have largely established control frameworks but now face growing friction between oversight requirements and deployment speed.

G2 ResearchPublished May 28, 2026Cross-industry18 min read

The State of AI in Sales and Marketing

How sales and marketing leaders are adopting AI across their workflows, revealing patterns in maturity, automation boundaries, and human-AI collaboration.

G2 ResearchPublished May 1, 2026Technology/SaaS28 min read

AI Monetization In Transition

How 110 software organizations are navigating AI pricing, packaging, and cost recovery — revealing a market where AI is strategically non-negotiable but commercial maturity still lags, 48% of teams are investing without profitability, and hybrid packaging has become the default as value shifts toward embedded workflows and outcomes.

G2 ResearchPublished May 1, 2026Cross-industry20 min read

Managed By Humans, Accelerated By AI

How 115 business professionals are using AI in day-to-day team management, revealing a clear pattern of guarded delegation: AI handles routine execution and self-service, while humans still gate important decisions and managers shift toward strategy.

G2 × SalesforcePublished Apr 1, 2026Technology/SaaS28 min read

From SaaS to AI: Why go-to-market models are being rewritten

How AI-selling companies are changing the way they price, sell, and run revenue operations — and why no single team owns revenue anymore.